Privacy of personal information, which includes information that relates to a person’s characteristics (e.g., gender, age, address, phone number, health) is an important principle in my practice. I am committed to collecting, using, and disclosing personal information responsibly and only to the extent necessary for the services I provide.
To protect personal information, I take the following steps:
· Paper information is secured in a locked or restricted area.
· Information that is stored electronically is located on a Canadian servicer, on a HIPPA-compliant electronic medical records platform and electronic documents are shared on this platform with the exception of email communication used to arrange appointments and manage payments. In addition, passwords are used on computers.
· Psychometrists are trained to collect, use, and disclose personal information only as necessary to fulfill their duties and in accordance with our privacy policy and must enter into privacy agreements with me.
Psychologists are required to keep files for 10 years, or for 10 years after the 18th birthday of a child under the age of 18 at the time of the provision of service. Subsequently, records are securely disposed of (e.g., shredding paper files, deleting electronic files, physically destroying hardware prior to discarding).
Protecting Personal Information - Confidentiality
With the exceptions below, personal information is not revealed to anyone without your consent. Below are the situations in which I may be required to release information without consent.
· If there is suspected child abuse or neglect or a child is in need of protection.
· If there is an immediate risk of harm to self or others.
· If another regulated health care professional has been sexually inappropriate with their client(s).
· If ordered by a judge/court.
· If requested by law enforcement or ordered by judge/court in case of a missing person.
· If there is suspicion of abuse/neglect of a resident in a long-term care facility or retirement home.
· If a regulatory college (e.g., College of Psychologists of Ontario) requests documents for quality assurance.
Assessment of an individual under the age of 18 requires the consent of parent(s)/guardian(s). Of note, there is no minimum age of consent and as such, I do require a child/adolescent who is deemed to have the capacity, to consent to their assessment. Clients under the age of 18 may not have full confidentiality from their parents.